Examples of unacceptable material for all servers (even dedicated):

•Email marketing, Spam ( We hate spammers ) •IRCD (irc servers) •IRC Scripts/Bots •Pirated Software/Warez •IP Scanners •Bruteforce Programs/Scripts/Applications •Mail Bombers/spam Scripts •Escrow •High-Yield Interest Programs (HYIP) or Related Sites •Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme) •Sale of any controlled substance without prior proof of appropriate permit(s) •Prime Banks Programs •Lottery/Gambling Sites •Hacker focused sites/archives/programs •Sites promoting illegal activities •Forums and/or websites that distribute or link to warez/pirated/illegal content •Bank Debentures/Bank Debenture Trading Programs •Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com) •Mailer Pro •Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)

Do you allow adult sites?

Yes, we allow adult sites. They must be legal in the United States of America.

What brand of server hardware do you use?

We use 100% premium Dell and HP certified servers and addon hardware. These servers are factory tested under stringent conditions to ensure they are running at the maximum efficiency.

How soon will my server be ready?

Typical server setup times are 6 hours or 24 hours depending on the amount of orders in queue. All servers are set up individually, tested by our system administrators, and checked for all service functionality prior to sending your welcome letter.

How many IP addresses come with my dedicated server?

Only 1 IP addresses are provided with each dedicated server. Additional IP addresses can be purchased upon request.

Do you have an uptime guarantee?

We offer a 99.999% network SLA uptime guarantee with standard dedicated servers.

If my hardware fails who is responsible for replacing it?

While we extensively test our hardware and only use the highest quality equipment, all hardware at some point in time will eventually fail. Cheapserver.com are directly responsible for your hardware replacement and we offer a one-hour guaranteed part replacement on all hardware failures.

What type of RAID do you offer with your servers?

Software RAID

What levels of Management do you provide?

We provide Self-Managed.

How much for Reload OS, Reboot ?

We do it for you for free, anytime.

How long have you been in business?

We have been in web hosting business since 2005. Regardless if you are a small business, medium-sized or large corporation or if you just need a private website. We try our best to tailor to everyone’s needs.

Do I have access to the tech support center 24 hours 7 days a week?

Yes, our technical support center is open 24 hours a day and 7 days a week to provide our customers service, around the clock. You can receive Help desk service from our 24 / 7 available customer support team for immediate problem resolution.

How long does it take for my account to be setup after signing up?

Your account will be setup immediately after sign-up. You will receive an account information email within 24 hours after signing-up. Should you not receive an initial email from us immediately after you sign up please feel free to contact us.

What forms of payment do you accept ?

We like PAYPAL. However we accept Visa, MasterCard, American Express and Discover. You can pay via PAYPAL or 2CHECKOUT service. We do not accept cash. You have to scan your credit card along with an image of a Government issued ID/drivers license. This helps us protect you, our customer, from credit card fraud.

How long does 2CheckOut often take to check fraud?

The process takes up to 24 hours. You have to wait.